Pausing or Canceling a Subscription Plan

Pausing - we understand customers may want to pause their order (e.g., vacation, out of town, etc.). This can be done through your subscription customer portal.

Canceling a subscription - because of how Well Rounded Meals processes orders and offers discounts for subscription plans, we require the first order be fulfilled before customers can submit a cancelation request.  

We ask that if you are pausing or canceling your subscription, please do so before the next ordering window closes. This will allow us time to ensure your subscription order is not processed for that month. 

Customers should receive reminder emails about upcoming ordering windows, their next subscription, and scheduled payment. Please check junk and spam folders if you are not seeing our emails. These emails are sent out far enough in advance to give customers ample time to submit a pause or cancelation request. 

If you do not receive a confirmation the order has been paused or canceled, please contact us.

Yes, subscription plans can be reinstated.