What happens to my subscription if one of the meals is no longer offered by Well Rounded Meals?
We rotate our menu monthly, and if you don't get the chance to update your meals prior to renewal, there will be an automatic swap for a new meal upon renewal.
We ask that customers who do have subscriptions, when making changes to their upcoming order, do so before the ordering window each month closes. This ensures we are able to accommodate your new meal selections. If you should miss your window, we will offer a one time change for Free (because we get it, we're parents).
We've created a handy-dandy guide for swapping out your meals here.
But to make changes to subscription orders we must cancel the first, refund it to you, and send another. On each of these transactions we are charged a nominal fee. So any further edits, we will extend that fee to you.
We will send out regular emails about upcoming order window, new meal announcements, meals being discontinued, and reminders related to subscriptions and billing. We aim to give users ample time to make changes to their subscriptions, as needed.
One-off meals, gift boxes, or monthly meal deals are not included as they are not products customers can subscribe to month-to-month.